888Holdings PLC. is one of the most important companies in the gaming sector not only in the UK, but in all Europe. This British company moves millions of euros throughout the continent, and is characterized by having three very different divisions: betting, poker and casino. While most operators offer the different products on the same domain, 888 has one for each game, including 888 Casino. It also highlights its fair bet on all three products, when other operators focus mainly on one, be it betting or casino.
The adventure of 888 in the UK starts with 888 Poker, which appeared after the regulation of online gambling in our country. Little by little, the British company got the licenses from the DGOJ under the name of 888 UK, PLC to offer the most popular casino games. The result, one of the most powerful casinos in the sector with the endorsement of a large as 888.
Our experience with 888 Casino
It is precisely this “label” of 888 that makes our expectations with 888 Casino quite high, and a priori it fulfills what we expect. The first thing that catches our attention is how easy it is to navigate the web. The black and green colors that characterize 888’s casino division dominate – just like orange and black in betting or blue and black in poker, and both on the left side of the screen and in the lower area we have quick access to the games. Of course, the font could be a little bigger and the menus load a little slower.
The game catalog does not disappoint, as it includes all the great classics (roulette, slots, blackjack) and products such as videopoker. One of the most striking aspects is that the home screen itself offers information on the minimum and maximum betting limits of each game or the jackpot of each slot in real time. This way, the player can quickly decide if he is interested or not, without having to click and enter the game. Another plus is that the games are in demo mode in case we want to try before playing with real money.
Regarding the services offered by 888 Casino, we must highlight the VIP club for the most frequent players, where we can access interesting offers. It has a nice welcome package to attract new players, including 100 free spins for a selection of slots and a 100% bonus up to £150 after your first deposit. It makes available to users the most prominent payment methods, and the extensive gaming guides it offers for some of its most prominent products that facilitate the gaming experience.
888 Casino Welcome bonus
At 888 Casino we have a double offer to start playing: 100 free spins for a selection of 13 NetEnt slots and a 100% bonus up to £150 with our first deposit. The 13 spins must be accepted via email, and once used – we have 14 days for it – we will receive the winnings up to £10 in the form of a bonus. To convert them into real balance, you have to bet 50 times their value within 90 days. The winnings are limited to £500, to which the jackpots are added; the slot machines contribute 100% to the rollover and the rest of the games 10%.
In addition, with our first deposit we will receive a 100% bonus up to £150 to play all 888 Casino games. The minimum deposit is £10, and the bonus is subject to a x50 rollover that must be fulfilled within 90 days. The contribution of slots is 100%, that of roulette is 20% and that of live roulette, blackjack and videopoker is 10%; and once released the winnings are limited to £500, not counting the jackpots you can win. This bonus is available by depositing with all payment methods enabled except Neteller and Skrill.
Game offer
One of the characteristics of 888 Casino is that it has its own software developer, Section 8 Studio, which allows us to enjoy unique games, especially when it comes to roulette or blackjack. The case of the slots is different, since it combines its own with those of NetEnt, another of the great developers in the sector. The result is a wide and interesting catalog of games, with the addition of video poker, a game that has little presence in online casinos in our country.
Slots
On the one hand, we have our own slot machines developed by Section 8 Studio, among which Millionaire Genie stands out above all, which has distributed important jackpots throughout its history. We find slots of all kinds, such as jackpot slots, from 1 to 25 lines or more than 25 lines, etc. On the other hand there are the NetEnt slots, where names like Gonzo’s Quest, Starburst or Guns’n’Roses could not be missing. They are the most prominent titles on the market, thus completing an excellent selection of slot machines.
Roulette
French, European and American. All three versions of this essential game in any casino are available at 888 Casino, although they do so in different modes. The three versions are in conventional mode – with bets between £1 and £2,000 -, while the American and European versions are also available in “High limit” mode, with minimum bets of £5 and maximum of £2,000. It does not end here, since we can also play European roulette with low stakes -between £0.50 and £300 – with high stakes -between £5 and £200,000 -.
Live Casino
We do not abandon roulette, since in the Live Casino section of 888 Casino we have the option of playing live roulette or automatic roulette. The former has a betting limitation that ranges from £1 to £50, while live automatic roulette allows bets ranging from 50 cents to £5,000. Live roulette has the advantage of being able to speak with the 888 Casino dealer, who will offer you his advice, although as usual he has the handicap that there is no demo mode.
Blackjack
888 Casino offers us three versions of blackjack. On the one hand, we have multi-hand blackjack and American blackjack, both with bets ranging from £1 to £3,000; and for the most risky players there is the possibility of playing Super Stakes Blackjack, a four-deck blackjack that accepts bets between £10 and £3,000.
Videopoker
Although the heading “poker” on the menu may confuse us, it is actually video poker – conventional poker is available at 888Poker. We have up to seven different video poker machines: Deuces Wild, Bonus Poker, Aces and Faces, American Stars, Tens or Better Video Poker, Jacks or Better, and Jocker’s Wild. Each one has its own characteristics, but the bets always range between 5 cents and £150.
VIP club
888 Casino has a VIP club, the so-called 888Club where we can score points both in casino games and in sports bets and playing poker. As the player earns points, he earns gold tokens that can be exchanged for different prizes. In addition, these VIP players can have access to exclusive promotions, more favorable conditions when releasing bonuses, etc.
Payment methods
The choice of the payment method used is not trivial, since generally we will have to use the same method used to make a deposit to request a withdrawal. Thus, we can deposit funds and withdraw profits using VISA credit and debit cards and through Neteller, PayPal, Skril, Apple Pay or MuchBetter. It also allows us to make deposits via MasterCard, PaySafeCard, Trustly, Visa EntroPay or Klarna virtual cards (Sofortbanking), but we cannot request a withdrawal by these methods.
Finally, electronic transfer is only available to request withdrawals, being a good option when we have used payment methods that do not allow withdrawal. The minimum deposit will always be £10, with the only exception of Trustly, which is £20, and as established by law, each player is limited to depositing £600 in one day, £1,500 in a week and £3,000 in 30 days. . Generally, the deposit is transferred instantly, although there are times when you may have to wait up to 10 minutes for it to reach your account at 888 Casino.
Security
We have already said that 888 Casino has the corresponding licenses from the DGOJ to operate the different games it offers on its website. If not, we would not be analyzing this casino since the DGOJ license is the best guarantee to guarantee the cleanliness and integrity of the game. What’s more, if you violate these two basic principles, I would withdraw your license. In addition, on its website it has the stamps of PlayBien, Play Safe, 18+ or Gambling Therapy.
You will see that the responsible 888+ logo also appears, an initiative by 888 to offer its players a responsible gaming environment to, among other things, limit minors’ access to gambling or prevent compulsive gambling. Each player can set their restrictions, and offers us a series of tips both for parents to prevent their minor children from accessing the games of 888 -and any other operator- and to set our restrictions, self-exclusion, etc.
888 Casino mobile app
The 888 Casino has its own application for mobile devices, where we find the same range of games as on the web: slots, roulette, blackjack, videopoker… It is an application that we can download for free for iOS and Android from the website of 888 Casino or from the App Store. Google does not allow its presence in the Play Store. We can play from anywhere in the world with our mobile or tablet in the same way that we do when we are in front of the computer at home.
Customer Support
It is probably the weakest point of the 888 Casino. If we go to Help, a screen appears with a selection of frequently asked questions from users or questions that may be doubtful for players, very well ordered and explained in detail. When that is not enough, you can fill in the contact form that there is, and they will respond to your problem. The other option we have is to send an email to [email protected], since there is no customer service chat.
We have a third way of contact, which is to call +44 2034 781878, the telephone number of 888 UK PLC., Which is based in Gibraltar. Logically, it is a British telephone number so the cost of the call will be significantly higher than that of a US/NZ telephone number. A final option would be to send a letter to 888 UK PLC. 57/63 Line Wall Road, Gibraltar.
- Email: [email protected]
- Phone: +44 2034 781878
888 Casino: Opinions and Conclusion
In general, the experience with the 888 Casino is more than satisfactory. Navigation through the website is very simple, and it offers us a catalog of games that is difficult to match by other casinos. It seems that they want to make our work easier, offering us a lot of information about each game, the betting limits and allowing us to play in demo mode to familiarize ourselves with the games before we start risking our real money. Videopoker deserves a special mention, as it is a game that is difficult to find in the UK online casinos.
The own games that Section 8 Studio has developed are an element that makes the difference with other online casinos. 888 Casino also makes a difference with a VIP club where it combines casino, sports betting and poker and with payment methods. It is not very common for a casino – or bookmaker, bingo or online poker room – to allow us to use methods such as ApplePay to make our deposits and withdrawals, despite being an increasingly widespread payment method in other businesses in the world. society and that sooner and later it will end up spreading to other players in the online game.
But not all that glitters is gold, and the 888 Casino has some areas where it can be improved. The most obvious is that of customer service, especially the absence of chat and free telephone number for all users. Other casinos or betting houses based in Gibraltar do offer a telephone of this type or live chat, which gives the user more peace of mind than an email. They give us 100 free spins when we sign up, but the £150 bonus is below that offered by other casinos… although 888 Casino is one of those that offers more facilities to release it, with a period of up to 90 days.